Technology Integration & Application Development

TeleSonic: A Solutions Provider

The decisions you make about technology are likely to be critical for your organization.  At a minimum, they will affect your employees' productivity.  And if you're like most organizations, they will influence budgets and profitability in other ways, as well.

That's why at TeleSonic, we believe that technology solutions should start with people first and then work back to technology.

THE TELESONIC DIFFERENCE IS PEOPLE.

TeleSonic is a people-driven Information Delivery and Communication Solutions Provider that can dramatically help your organization more effectively reach and serve its target market through computer telephony-based products and services.

TeleSonic has built its reputation on developing leading-edge information technology applications and providing its clients with superior service. As an Information Delivery and Communication Solutions Provider, TeleSonic specializes in four main areas:

• Computer telephony solutions

• Application development and support services

• Demographic analysis

• Consulting services

Examples of specific applications which have been developed by TeleSonic for our clients include:

• BIDLINE - a multi-agency state program to post procurement opportunities via telephone

• RISELINE - a 24 hour fax and voice retirement planning information service

• Cancer Health Line - automated cancer awareness and prevention program

• The Potomac Headwaters Travel TeleGuide - free 24 hour telephone and fax information service for planning a visit to West Virginia

• WORKLINE - state program to answer questions about jobs, unemployment insurance, and the labor market

• DIAL A JOB - state program to post job announcements by category

• AIDLINE - national program to provide independent living tips on aids and devices available for physically disabled and elderly persons

• Employment Assistance for Military Family Members - international telephone information service for U.S. military families

• HUDLINE - an audio library of information for women in business developed and operated for a U.S. government agency

• BUSINESS TIPS - a business information service by phone

• Breast Health Information Library - a 24 hour information service on breast cancer prevention, detection, and treatment designed for a national research program on breast health

• TTY Job Information service - a 24 hour job announcement telephone information service accessible by telecommunication devices for deaf individuals

Contact TeleSonic for more information about how we can help you develop a program that's right for your organization.

Computer Telephony Solutions

TeleSonic specializes in providing its clients with information delivery solutions that utilize leading-edge computer telephony-based technologies, including:

• Telephone and fax media

• Bulletin board systems and Internet technology

• Geographic information systems (GIS)

• Database development

• TTY (telecommunications devices for the deaf) technology

Applying one or more of these technologies, TeleSonic created customized communication solutions geared to each client's specific information delivery needs.

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Application Development and Support Services

As a leader in the information delivery field, TeleSonic specializes in innovative applications development.  TeleSonic and its staff have won numerous awards for designing and implementing voice messaging, telephone media, fax media, and database applications.  TeleSonic is recognized both nationally and internationally for its computer telephony solutions.  Awards have included:

• an award for the most creative voice messaging application at a conference of worldwide voice mail service bureaus

• a National Business League award for outstanding contributions in the area of voice mail technology

• Presidential citations

• presentation of staff members' journal articles an national conferences

TeleSonic offers a wide range of professional support service to complement our application and development programs and to create a total information delivery and communications solution.  Some of these services include:

• Production support services

• Mass communications research

• Product promotion

• Professional consulting

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Demographic Analysis

TeleSonic performs detailed demographic analyses that allow market researcher and direct mail marketers to pinpoint their target customers in a highly accurate, and cost effective way.  We have developed innovative and effective solutions that reach customers down to the census block level.

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Consulting Services

TeleSonic draws on its extensive experience as an applications developer and technology solutions provider to offer its clients a wide range of professional consulting services.   These services include:

• Technology consulting

• Customized application development

• Mass communications research

• Training and seminars

• Focus group studies

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